Returns Policy
Refund policy
Returns
We offer a 30-day guarantee only if the product inside thepackaging is damaged during shipping or lost in transit. You mustcontact us within 30 days of receiving your item to request a returnor replacement. To be eligible, the item must be in the samecondition you received it, unused, and in its original packaging.Proof of purchase is required, To start a return, please contact usat salar131466@outlook.com. Returns should be sent to theaddress we provide via email.
If your return is accepted, you will be instructed on where to sendyour package. ltems sent back to us without first requesting areturn will not be accepted. For any questions regarding returns,you can always contact us at salar131466@outlook.com.
Damages and issuesPlease inspect your order upon delivery and contact us immediatelyif the item is defective, damaged, or if you received the wrong item,so we can resolve the issue.
Exceptions/non-returnable items
Certain types of items cannot be returned, custom products (suchas special orders or personalized items), Please get in touch if youhave questions or concerns about your specific item. Unfortunately,we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return theitem you have, and once the return is accepted, make a separatepurchase for the new item.
Refunds
We will notify you once we've received and inspected your return,and let you know if the refund was approved or not. lf approved,you'll be automatically refunded on your original payment methodwithin 10 business days. Please remember it can take some time foryour bank or credit card company to process and post the refundtoo.
If more than 15 business days have passed since we've approvedyour return, please contact us at salar131466@outlook.com.
Replacements
If a product is delivered damaged or defective, you must send us ahigh-quality image or video of the damage or defect in order for areplacement to be issued.
Lost or stolen Packages
For lost in transit or stolen packages, there's two options availableto you. We can either refund you for the entire order OR we will shipout a single replacement per order, free of charge -- it's
completely up to you.